David Callister, Operations Director, Taylor Made Franchising
Louise is a pleasure to work with. She works across many of our brands producing newsletters, articles, press releases and award entries. She has looked after social media for many of our brands and done some great digital marketing for us too, really giving our brands great exposure. She is highly professional and her work is always of an exceptional standard, I couldn't recommend her highly enough.
Sandra James, Franchisor, The Cat Butler
We've been working with the lovely Louise Bruce and Big Red Box PR for a few months and she has been great in overseeing the professional PR launch whenever a new franchisee comes on board. She has also created well-written PR articles for publication, which have helped with our brand awareness and visibility. Louise is super to work with - enthusiastic, supportive, helpful, caring, informative and clearly knows her stuff. We've received some excellent coverage with her help and I would highly recommend Louise to anyone looking for a great PR professional.
Scott English, Elite Franchise Magazine
Louise is an experienced freelance franchise PR professional who we have worked with at Elite Franchise for many years. She regularly contributes well-written and insightful articles and press releases on behalf of her franchising clients. As you would expect her communication skills are spot on and work is delivered on time and in the correct format. We enjoy working with Louise and are happy to recommend her franchise PR writing skills.
Suzanne Melville, Which Franchise Magazine
We love working with Louise. Any article she sends is always of a very high standard. She truly understands franchising and helps to promote it positively. She is always happy to accommodate any requests we have for article ideas and the work is always sent over by deadline.
Malia Brown, Marketing & Communications Director, Partners&
Louise is exceptional at achieving great PR results – her creativity, positive energy and can-do attitude are a breath of fresh air, too! We love working with her, in fact, we consider her a member of our team.
Kevin Thackrah, Managing Director, Petpals UK Ltd (Franchisor)
I am pleased to confirm that during Louise’s time with us over the past 5 years she has fitted seamlessly into our business and made an invaluable contribution to our PR and social media activities, as well as increasing our entire network’s awareness of the importance of the need for positive social media. Her relationship with our franchisees has been excellent and the work she did for us, particularly in the early days of the Coronavirus lockdown, in lobbying MPs and Ministers of State, was invaluable in ensuring that our franchisees could continue to provide our essential services, in support of our key workers and vulnerable clients, at a time when many businesses were unable to operate at all. Sadly, the protracted nature of the pandemic has meant that we have had to part company and we would like to thank her for the enthusiasm and energy she brought to her role and our business.
Wendy Turner, Petpals Grantham, (Franchisee)
"Over the years Louise has offered innovative, fresh ideas and support for social media, and PR in general. She has always been very supportive of the brand as a whole. Louise has turned ideas around, often in very short time scale. This was particularly evident recently, when dealing with impact Covid has had on our business. Giving great social media posts and suggestions for topics that we could explore to help reassure our clients and their families. Nothing is ever too much trouble. Of all the PR and social media companies that I've worked with in my career, Big Red Box PR has been one of the very best.
Sharren Redmond, Petpals Sefton, (Franchisee)
Louise has been my ‘go to’ person for the last 2 years for anything to do with PR and social media. She has managed many successful campaigns for me and the rest of the Petpals brand and always has great ideas for different ways I can engage with my customers from advertising to stories and competitions. Louise has always been on the ball making sure I remember key dates and blogging on topical issues happening in the pet services world. She is friendly and approachable and always professional and really cares about the franchisees. Louise, although I have only worked with you for 2 years I am going to miss you and your funny stories at the next conference.
Jean Wilson, Petpals Richmond, (Franchisee)
Louise has been a great asset to me and my business she has invaluable information regarding PR and is always on hand to give advice on social media. Her approachable and team player attitude is an asset to any company. Louise advised me on the promotion of my dog pool and how best to get the word out to my clients. She will be missed and I know that I can however call on her at anytime to discuss future advertising for my business.
Nigel and Emma Ham, Petpals York, (Franchisee)
Hi Louise. We were very sad to hear this news. Just wanted to say thank you for all of your help and to wish you all the best for the future! x
Helen and Paul Larkin, Petpals South Durham, (Franchisee)
Dear Louise, We are so very sorry to hear the news that you will no longer be working with Petpals. You have provided us with such an excellent service over many, many years and it was lovely to meet you and chat with you at the Petpals conferences. You will be sadly missed for all the great work you did for Petpals, wishing you all the very best for the future. Helen and Paul Larkin
Paul Yates, Petpals Middlesborough, (Franchisee)
Just wanted to say THANK YOU for all you have done promoting the Petpals world. I am totally gutted to hear your news as I found your life stories at conference fascinating and often humorous. I saw how hard you work to get to meet as many people as you could, and you always took the time to really listen to people. The next time all Petpals franchisees come together at conference there will be a glass of fizz raised in your honour!
Best Wishes
Best Wishes
Phil Jones, Managing Director, Othrys Ltd (PR Audit client)
Louise was recommended to us at a time when we were trying to think through how to raise our company profile. Frankly, we didn’t know where to start or who to speak to – but we knew we needed sharp, focused advice quickly.
Within a week of our first engagement Louise conducted a thorough audit of our current PR performance and had produced a very objective report completely full of invaluable insight and advice. She followed her report with a stream of immensely valuable PR information and contacts.
Her excellent report allowed us to take immediate action with confidence and provided a clear framework for future work.
For us, Louise’s PR Audit was a perfect way to kickstart action and planning. We would recommend her strongly to anyone needing accessible, practical, timely and highly professional PR advice.
Within a week of our first engagement Louise conducted a thorough audit of our current PR performance and had produced a very objective report completely full of invaluable insight and advice. She followed her report with a stream of immensely valuable PR information and contacts.
Her excellent report allowed us to take immediate action with confidence and provided a clear framework for future work.
For us, Louise’s PR Audit was a perfect way to kickstart action and planning. We would recommend her strongly to anyone needing accessible, practical, timely and highly professional PR advice.
Jane Masih, Director at Owen White Limited (Franchise Solicitor)
Louise is wonderful! She cajoles us, ever so politely, into action and has been worth her weight in gold in terms of raising our profile. Louise makes PR fun and not a chore. She is responsive, professional and relentless in getting the story out. We would highly recommend.
Hannah Banfield, ServiceMaster Ltd (ServiceMaster Clean and Merry Maids) (Franchisor)
Louise supported our Merry Maids and ServiceMaster Clean brands in 2013 and into 2014 and during that time she was a significant asset and a fantastic extension of my marketing team. Louise “got” Merry Maids, ServiceMaster Clean and, more importantly “me” and my work ethic, immediately and that made for an immensely profitable relationship from very early on. She took time to thoroughly research our business and made a point of visiting our business owners and trialling their services to better understand how she could help support them. Results were generated very quickly and I was increasingly impressed by her commitment to us and how easy it was with Louise on board. Her ability to fit it and operate within my team was highly commendable and I am in no doubt that we’ll work together again soon. I cannot recommend Louise highly enough; her professional enthusiasm, loyalty and charisma are significant assets and her effervescent nature is just what the franchise world needs
Tom Acland, founder of Cafe2U UK. Franchise & Business Strategist, Coach (Franchisor)
Louise is a very focused and results orientated PR professional who quickly built a rapport with our business stakeholders, and produced some excellent levels of exposure for our business in the market segments we focused on. Louise has an infectious energy level which enthuses the people she works with, and helps write a great release
Karen Sherr, Managing Director at Musical Minis Ltd (Franchisor)
“Louise is extraordinarily pro-active, finding news angles that would otherwise have passed us by. She has worked tirelessly to improve the content of our website, engaged our franchisee in social media and obtaining PR cover for our new initiatives. Louise made significant effort to understand our business and this was demonstrated in the press releases she wrote and the ideas she pitched to us.”
Linda Price, Swimtime (Franchisor)
We worked closely with Louise whilst she was National Co Chair of EWIF from 2012 -2014. Her passion and dedication to the roll was unmatched in the organisation. She worked tirelessly to encourage women into franchising. Louise's PR expertise and extensive network established EWIF as a key driver in the UK franchising industry. She and her small team created regional hubs, central website and a vibrant and active social media presence. Louise has a clear insight into the minutiae of franchising and has an honest no nonsense approach. She is a pleasure to work alongside and I hope our professional paths cross again.
Lisa Suswain, Managing Director, Wagging Tails Ltd (Franchisor)
We have worked with Louise Bruce at Big Red Box PR on a number of occasions and have always found her delight to work with. Beyond this she knows her stuff! Louise is incredibly knowledgeable about the franchise industry and her help and advise has been invaluable. I would have no hesitation in recommending her services.
Louise Harris, Wilkins Chimney Sweep (Franchisor)
Louise’s positive enthusiasm is energising. We have recorded a huge increase in franchise prospect enquiries as a result of the PR campaign that she put together for us, and drives with minimal input from us. She is an asset to our team and it means I can get on with the business in hand.
'What I like especially is that Louise speaks the ‘us and we’ language; ‘when are we going to do this’, or ‘they gave us great coverage’. Louise is more than a consultant – she is a team member with a full engagement to make us a success. Additionally, Louise tells us when she believes our requests are not going to work. She is a professional and isn’t shy about ensuring we are too!' (September 2011).
'What I like especially is that Louise speaks the ‘us and we’ language; ‘when are we going to do this’, or ‘they gave us great coverage’. Louise is more than a consultant – she is a team member with a full engagement to make us a success. Additionally, Louise tells us when she believes our requests are not going to work. She is a professional and isn’t shy about ensuring we are too!' (September 2011).
Alex Clark, Alex Clark Lettings Franchise (Franchisor)
‘Louise has been employed by us since March 2012 and in just these few months she has proven herself to be invaluable, taking the pressure off us trying to get our name 'up in lights', when we in the office are just too busy to do it ourselves. Louise is persistent, passionate and professional in her position as a PR agent. She gets things done and makes things happen!'
Anne Thompson & Will Lewis Thebestof Cheltenham (Franchisee)
‘Okay, I admit it, when we first asked Louise to help us with PR for our awards evening I was sceptical about some of her ideas. However, we went with it and the event was a great success and did everything we hoped it would do. From first ideas to the actual event, Louise was with us - a part of the team - and we felt very supported and enabled by her. We cannot recommend Louise and Big Red Box PR highly enough. Thank you.'